Team management
Understand roles and permissions
Know exactly what each team role can and cannot do before you assign them.
Before you start
- You are setting up roles for a new team or adjusting an existing one.
Steps
- 1Open Team Management.
- 2Owner — that is you. Full access to everything including billing and account settings.
- 3Admin — can manage streams, videos, rooms, and team members, but not billing.
- 4Operator — can create and manage streams, videos, and rooms. Cannot manage team or billing.
- 5Moderator — can manage room participants and stream chat. Cannot create streams.
- 6Editor — can upload and edit videos and manage video metadata. Cannot go live.
- 7Viewer — read-only access to the dashboard. Cannot change anything.
- 8To change a member's role, click their name in the team list and select a different role.
- 9Click Save.
Expected result
Each team member has exactly the level of access they need — no more, no less.
Common problems
An operator is trying to access billing.
Only Owners and Admins can see billing. This is by design.
A moderator accidentally went live.
Moderators cannot create streams. If this happened, check whether they were incorrectly assigned the Operator role.
I want to give someone temporary access.
Invite them with the appropriate role, then remove them from the team once the event is over.