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Team management

Invite your first team member

Add a collaborator and give them the right level of access.

Before you start

  • You are on a paid plan. Team accounts are not available on the free plan.
  • You are signed in as the channel owner or admin.
  • The person you want to invite has an email address.
  • You know what they should be able to do.

Steps

  1. 1
    Open the account menu and click Team Management.
  2. 2
    Click Invite Member.
  3. 3
    Enter the email address of the person you want to add.
  4. 4
    Choose their role — see the next guide for a description of each role.
  5. 5
    Click Send Invitation.
  6. 6
    The person receives an email invitation. They click the link to accept and join your team.
  7. 7
    Once accepted, they appear in your team member list.

Expected result

The new team member can sign in to their own DCAST account and access the sections their role permits.

Common problems

The invitation email did not arrive.

Ask the person to check their spam folder. Resend the invitation from the team management page.

The person accepted but cannot see anything.

Check their role — it may have restricted permissions. Open their profile in team management and adjust the role.

I cannot find the Team Management option.

On a paid plan it is in the dropdown under your profile picture in the top right corner. On the free plan it is not there at all: team accounts are a paid feature, and the server refuses team requests from a free account.

Invite your first team member | DCAST Docs