Account and preferences

Control which notifications you receive

Choose which emails and in-app alerts DCAST sends you, so your inbox stays relevant.

Before you start

  • You are signed in to DCAST.

Steps

  1. 1
    Open the account menu → Settings and pick the Notifications tab.
  2. 2
    The card is called Notification Preferences and shows how many channels are on. Click Configure to open the full grid.
  3. 3
    The grid has one row per category — Security, Payment, Subscription, Content, Social, System — and one column per channel: Email, Push, In-App.
  4. 4
    Click any cell to turn that category on or off for that channel — eighteen switches in all.
  5. 5
    Set Email Frequency to Instant, Daily Digest, or Weekly Digest. It applies to email only — Push and In-App always arrive immediately.
  6. 6
    Leave the Security row on — it covers login attempts, password changes, and security alerts.
  7. 7
    There is no Save button. Every change is stored about half a second after you click it, and the message “Notification preferences saved” confirms it.

Expected result

Only the categories you left on reach you, on the channels you chose — and the panel keeps the setting without a separate save step.

Common problems

I turned off notifications but still receive emails.

Messages already sent are on their way regardless. If email is the problem, check Email Frequency as well — a digest still arrives even when individual events are off.

I am not receiving important alerts.

Check the Security and Payment rows in the grid — an alert only arrives on a channel whose cell in that row is on. Also check your spam folder.

I clicked a switch but do not know whether it was saved.

Wait a moment: the panel saves by itself and shows “Notification preferences saved”. If no message appears, the change did not reach the server — reload the page and check the switch again.

Control which notifications you receive | DCAST Docs