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Frequently Asked Questions

Quick answers to common questions about DCAST

How do I create a DCAST account?

What is the difference between STAR, PRO, and VIP plans?

Can I upgrade or downgrade my plan anytime?

What streaming protocols are supported?

What is the maximum stream quality?

How low is the latency?

How much storage do I get?

Can I monetize my VOD content?

How is my VOD content protected?

What payment methods do you accept?

Is there a refund policy?

Can I get an invoice for tax purposes?

Do you have an API?

Can I use my own custom domain?

How do I get support?

Where are your servers located?

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Documentation | DCAST — Video Monetization Platform for Creators